FedEx, UPS for international orders, and USPS for orders within the USA
How do you process returns?
For returns, please contact us and request to return an item. You will receive a refund to your original form of payment (credit, debit) minus a $2.00 return fee ($5.00 return fee applied for international shipping). We then create a return order and a pre-paid shipping label for you.
All items must be returned within 30 days of the ship date in new, unused condition.
You will receive a confirmation email once your return has been processed and your refund will be processed at this time. Credit card refunds can take 3-5 weeks to reflect back to your bank. We do not accept returns for any products sold outside of nanoscalescientists.com
Do you provide discounts for bulk orders?
Yes! If you order 10 or more of a single product, you will receive a 10% discount off each individual item.
How do you get in contact with the author?
You can email her at: Christi@nanocalecientists.com
You can also fill out the contact form, on the "Contact Us" page, and address your question/comment to her.